COVID 19 PROTOCOLS

We comply with all health instructions

MANDATORY PREVENTIVE MEASURES

  • Mandatory use of mask.
  • Physical distancing.
  • Cleaning and sanitizing of common areas and rooms.
  • Disinfection with soap, chlorine and quaternary ammonium.
  • Information available on obligations and prevention recommendations.
  • Reception and check-out faster and less congested.
  • Each guest (or reservation holder) will be asked to pre-check-in online through a form that will be sent by email, in order to make the entry of passengers to the establishment more fluid.
  • We will send the account of extra services electronically for
    that they can make the payment through bank transfer.
    To avoid direct contact and following the instructions of
    SERNATUR, we will not be able to continue receiving/firing our
    passengers with typical collars.
  • Safe tours in small groups.
  • Cleaning and sanitizing of our vehicles for rent, the excursions organized by the establishment will be in small groups in buses specially enabled to have more space inside them.
  • The tours will be adapted to increase the time spent outdoors, but as always, depending on weather conditions and the regulations issued by the Park
  • Administration.
  • Sanitization equipment.
  • Electric Nebulizer.
  • Alcohol Gel and contactless dispenser.
  • All disinfection processes and training are certified by a professional in the health area and risk preventionist.

PROTOCOL IMPLEMENTATION

For greater protection, and in order to keep the pandemic under control and continue to protect the health of the island’s inhabitants and future travelers, a series of mandatory sanitary measures were established for visitors to the island territory, including having the complete vaccination schedule, mobility pass enabled and with a negative result of a PCR test taken a maximum of 48 hours before boarding.